Rural Knowledge Centers of Sri Lanka

e-Services offered by Telecentres

Typical e-services provided by Nanasalas include:

  • E-mail – sending and receiving letters over the Internet, using private e-mail addresses and online mailboxes
  • Chat, video conversations,VoIP – Real-time, two-way or group communication, audio and image communication
  • Telework – individuals working from home or in a communal workplace via Internet infrastructure and services
  • Virtual office use – Collective use of distant computing resources and office applications by authorized participants, the support of their cooperation with suitable software
  • E-learning – distance learning away from the educational institution via the Internet
  • Distance administration, e-government, virtual customer service – arranging official and business affairs over the Internet, sending documents electronically, and using electronic signatures
  • E-commerce, e-business – buying and selling over the Internet, ordering and paying for goods, support for electronic business with the use of e-business software
  • Telebanking, home banking – conducting bank affairs over the Internet, including bank account transfers, account management, balances enquiries, etc.
  • Telemedicine, distance treatment – communication of health data measured by medical equipment; requests for professional medical opinions and advice over the Internet
  • Televoting, e-democracy – registering public opinion on the Internet, exchanging ideas in Internet forums; voting on certain issues
  • Teleconsulting – giving and receiving professional and expert consultation over the Internet
  • Teleconferencing – participating and sharing opinions in real or virtual conferences and discussions, via relaying of audio and video, and presentations and documents over the Internet
  • Web games, network games – group games and competitions on the Internet
  • Distance supervision, distance maintenance – surveillance of the security state of computers and local networks; correcting possible software errors via the Internet
  • Distance surveillance,alert systems – surveillance of alarm systems over the Internet, alerting and taking security measures, and sending alerts over the Internet, via telephone or other means